Any lock, anytime. Emergency locksmith in Manchester and the surrounding areas. J Mills Locksmiths was formed over 20 years ago and we have continuously strived to improve our customer service performance since our inception.

Customer satisfaction is at the forefront of our business and that philosophy, augmented with our aspiration to be the best locksmith in Manchester offering competitive rates, will ensure that we remain in business for another 20 years.

Although it is an extremely competitive industry and market, we will continue to invest in our resources, products and general services, so that customer satisfaction remains our primary business objective.

For this we make the following commitments:

24 Hours a Day, 7 Days a week, 365 Days a Year Availability

Even during the holiday and festive seasons, we will ensure that our dedicated locksmiths are available 24 Hours a Day, 7 Days a week, 365 Days a Year, so that any remedial repair work can b executed as expeditiously as possible in an emergency situation such as a burglary, break-in, etc.

Remain Competitive

The nature of our business is that we operate (and will continue to do so) in a fluctuating industry with continuously inflating equipment and material costs. However, we can assure you that we will always remain honest, reasonable and competitive in the prices that we offer. If you have a quote from another locksmith, we will at least match that quote.

Quality and Customer Satisfaction

Workmanship quality and customer satisfaction are inter-linked and, together with the safety and welfare our employees, are our number 1 priority.  Without our customers, we would not be operating today, so ensuring that the quality of our work is to the highest standards will also ensure that our customers are fully satisfied. Customer satisfaction will continue to enhance our business and company reputation, and we will continue to invest in the recruitment and training of our staff, with a particular focus on employing local, young people from Manchester, offering them both a progressive and rewarding career.

Services

Although the name of our company would suggest that we are a conventional locksmith, our aspirational goal and business plan our business and services to expand, means that we offer much more services than your conventional locksmith.

Quality

As a company, we endeavour to ensure that the services that we provide, and quality of our workmanship, are engrained within our staff.  This applies, irrespective of whether it is an initial enquiry from a prospective customer, providing a quotation or executing significant scope of work.  First impressions are just as important as our workmanship, so our staff training ensures that quality and service delivery are at the forefront of what we offer.  Most importantly, it is why we have so much repeat business. 

Testimonies

As part of our customer satisfaction and quality assurance process, we elicit, from our customers, feedback on aspects of our work that they are they both satisfied and dissatisfied, with a particular emphasis on the latter to ensure that lessons are learnt and actions defined to ensure that improvements are made. 

Contact

We are a very approachable company and are always willing to help, therefore, if you have a simple enquiry, or require further information on our the services that we offer, a quotation, etc., then please contact us via either of the following means: telephone 07940900617.

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Customer Comments

“My house was burgled, we called Jordan to have the lock on our door replaced. He was very prompt and fitted a new, more secure lock the same night. Very reasonably priced.”

Jessica Dale , Hulme

“I was worried that the locks on our new house were not all that secure. I called Jordan and he was very helpful, had new secure locks fitted very quickly! We definitely feel a lot more safe now.”

Ryan Wilson , Middleton

“Jordan arrived within an hour of us phoning him. We had lost our house key whilst we were out shopping. He worked quickly and we were back in our house in time for dinner.”

Connie Ferris , Stretford

Locked out? Don’t worry! One of our professional locksmiths will have you back inside your property in no time.

Call us now on 07940900617